GS06 - Governance for Effective Investigations

“This course, together with others provided by Howard and his team are proving invaluable for our business. I particularly like the engagement level and use of real examples that our teams can relate directly with.”

Iain Burnett, Head of Engineering Support Services, Greater Anglia

Overview

Presented by experienced investigator managers; This course has been developed by managers for managers of investigations. It uses techniques of governance developed by the Air Accident Investigation Branch adapted for use in commercial environments.

A 1-day insight to the ensuring the oversight of investigations is performed effectively, enabling the investigation team to produce strong lasting recommendations.

Key topics:

1  The regulations and frameworks relating to investigating types of incident and accidents

2. Understanding risk - a management perspective

3. Human performance and the impact on error

4. Mitigation and control

5. Governing the disciplinary investigation

6. Culpability

7. Investigation case study

EngPro Approach

This course is best delivered onsite, although we can deliver it online. The investigative manager is afforded the opportunity to discuss a range of related topics with our highly experienced facilitators.

Using in-class exercises, combined with practical application throughout the day; culminating in the evaluation of investigation recommendations. A highly interactive course that delegates thoroughly enjoy, and take much from.

Previous Clients:

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“The course and presenter where very knowledgeable and detailed, how it was presented was also very good.” – Production Manager, Doncaster Depot

“From a personal perspective, I would prefer the course to be held in person but appreciate under the current circumstances this is difficult.” - Outstations Manager, Hitachi Rail Ltd.

“Good pace and allowed conversation to flow” - Production Manager, Greater Anglia Ltd.

Specifications:

Duration: 1 day

Location: Ideally onsite, but can be delivered online

Delivery style: Experienced investigator, presenting and sharing key experience and knowledge

Target Audience: Any manager who has to govern investigations

Typical co-hort size: 9 to 12 delegates

Key skills learnt:  

  • The investigation flowchart, types of investigation and choosing the right level of investigation

  • Immediate containment, and repetitional loss

  • Introduction to media management, including social media

  • Legal reporting obligations in rail or aviation (as applicable)

  • The role of the Police in investigations

  • Working with other investigative bodies, hierarchy and access etc.

  • Your onsite responsibilities and duties

  • Developing the right culture to encourage event reporting

  • Investigator attributes, who make good investigators

  • Initial response to incidents and the collection of perishable evidence

  • Understanding risk and the link to recommendations and investigation depth

  • The outline investigative process, with particular emphasis on governing and challenging the investigation team

  • Facts to findings to conclusions to recommendations

  • Onward reporting to the ORR (and similar)

  • Effective recommendations

  • The disciplinary investigation

  • The HSE investigation and the role the HSE play, including RIDDOR reporting

Case studies:

  • EngPro have several standard case studies developed over time covering technical, HSE, and people-performance type investigations.

  • For this course we typically use two medical case studies; one a failure of the care structure, the other a report and culture example.

  • If your group size is reasonably large, we would recommend that we discuss EngPro building a tailored company-specific case study that is naturally more relatable to your staff.  Due to the time required to develop the case study we only offer this for higher numbers of courses.

Accreditation: This course counts 7 hours CPD, for Engineering Council UKSPEC competences B, C and D.

Certification: If requested e Certificates for attendance can be provided.

Examination: This course does not have an examination.

Supporting materials: Life-long access to our extensive delegate resource centre; all materials for the training delivery; all in-class exercises; further reading advice.

Additional costs: Nil - the price we will quote is inclusive of travel, substance and any other associated costs.