CS08 - The Modern Production Supervisor

EAL Assured, Level 3 Professional Qualification in Supervisory Skills (Rail Vehicle Maintenance)

“Do you want your Team Leaders to effectively use all the available systems, processes, and resources to achieve the required results?”

We spend plenty of energy training our Junior Leaders how to lead, but often we are not so great at teaching them how to manage the depot or department.  We leave that to learning through example, which will always lead to degradation of capability over time.  We used to teach this; in the good old British Rail days we did, in fact some people reading this article will recall the NEBSS courses that were run, a very well received course.

We have modernised that framework, removed the soft skills parts, shortened the course to 5 days, and have had its standard accredited by EAL.

Overview

Presented by Team Leaders; for team leaders. Learning from experienced peers helps the student grasp the topic quicker. EngPro always have an exceptional high regarding the facilitator understanding ‘my world’

Key topics:

1. The legal responsibilities of a Production Supervisor

2. The business of rail, and the future with GBR

3. Quality of maintenance, the TL role

4. Planning and scheduling work effectively

5. Production efficiency

6. Simplified Technical English and report writing

7. Succession planning and competence management

8. Safety and risk assessments

EngPro Approach

This course can be delivered onsite or close to your location. The delegate is immersed in a number of real-life case studies that they use to develop skills they have learnt.

Using in-class exercises, combined with practical application throughout the two days; culminating in the presentation of planning strategic recommendations. A highly interactive course that delegates thoroughly enjoy, and take much from.

Interested Clients:

Specifications:

Duration: 5 days

Location: Either onsite at your location(s) | or through open access courses in London

Delivery style: Experienced Team Leader, presenting and sharing key experience and knowledge

Target Audience: Team Leaders and prospective Team Leaders

Typical co-hort size: 9 to 12 delegates

Key skills learnt:  

  • Brief introduction to rail history, and application today

  • Understand the typical TOC organisation and where the TL fits in

  • Discuss the future challenge rail maintenance will have to tackle in the PSC world

  • Planning and scheduling effectively

  • Use Method Study approach to streamline production tasks

  • Apply logical approach to managing defects

  • Developing the competence of their team

  • Safety management and Risk assessments

  • The critical 60 minute after an incident - gathering perishable evidence

  • Quality control and assurance and the TL role in delivering this

  • Reporting performance (of train)

  • KPI and metrics and how to use more effectively

  • TRUST 701D and delay attribution

  • LOTO, tool control, and governance boards

  • Operational communications, the morning shift brief, the morning meeting - making valuable contributions

  • Technical publications and their origin and upkeep

  • Reporting and learning cultures

  • Human performance limitations - recognising when your team are limited

Case studies:

  • Our facilitators have many years experience planning in Aviation, Bus and Rail - they bring several case studies and real-if working examples to allow delegates to immerse themselves in the topic and the reality of planning a complex business.

  • Exercises are used throughout to allow depth of learning.

Accreditation: EAL recognition and credited certificate indicating professional competence in supervision.

CPD Credits: This course counts 35 hours CPD, for Engineering Council UKSPEC competences C, D, and E.

Certification: Professional level 3 qualification - certificates will be provided

Examination: This course has a multiple choice objective question paper, 60 questions

Work-based assessment: All delegates will complete a short work-based assessment to complete certification.

Supporting materials: Life-long access to our extensive delegate resource centre; all materials for the training delivery; all in-class exercises; further reading advice.

Additional costs: Nil - the price we will quote is inclusive of registration with EAL, travel, substance, and any other associated costs.