Team Leader – Level 3 course

The Modern Production Supervisor

CS08

Presented by Team Leaders, for team leaders

‘Do you want your Team Leaders to effectively use all the available systems, processes, and resources to achieve the required results?’

We spend plenty of energy training our Junior Leaders how to lead, but often we are not so great at teaching them how to manage the depot or department. We leave that to learning through example, which will always lead to degradation of capability over time. We used to teach this – in the good old British Rail days we did, in fact some people reading this article will recall the NEBSS courses that were run, a very well received course.

We have modernised that framework, removed the soft skills parts, shortened the course to five days, and have had its standard accredited by EAL.

KEY TOPICS

The legal responsibilities of a Production Supervisor

The business of rail, and the future with GBR

Quality of maintenance, the TL role

Planning and scheduling work effectively

Production efficiency

Simplified Technical English and report writing

Succession planning and competence management

Safety and risk assessments

“Thank you again for your time and effort during the week. Your energy, enthusiasm and knowledge of the subjects helped to invest into the course. I found the course very interesting and as a result can see myself using the knowledge and information learned long into my career.”

Calum Titley, Team Leader

Course
delivery

This course can be delivered onsite or close to your location. The delegate is immersed in a number of real-life case studies that they use to develop skills they have learnt.

Using in-class exercises, combined with practical application throughout the five days, culminating in the presentation of planning strategic recommendations. A highly interactive course that delegates thoroughly enjoy and take much from.

Course
specification

Duration
5 days

Location
Either onsite at your location(s) or through open access courses in London.

Delivery style
Experienced Team Leader, presenting, sharing key experience and knowledge.

Target audience
Team Leaders and prospective Team Leaders

Typical cohort size
9 to 12 delegates

Core topics

Brief introduction to rail history, and application today

Understand the typical TOC organisation and where the TL fits in

Discuss the future challenge rail maintenance will have to tackle in the PSC world

Planning and scheduling effectively

Use Method Study approach to streamline production tasks

Apply logical approach to managing defects

Developing the competence of their team

Safety management and Risk assessments

The critical 60 minute after an incident – gathering perishable evidence

Quality control and assurance and the TL role in delivering this

Reporting performance (of train)

KPI and metrics and how to use more effectively

TRUST 701D and delay attribution

LOTO, tool control, and governance boards

Operational communications, the morning shift brief, the morning meeting – making valuable contributions

Technical publications and their origin and upkeep

Reporting and learning cultures

Human performance limitations – recognising when your team are limited

Case studies
Our facilitators have many years’ experience planning in Aviation, Bus and Rail – they bring several case studies and real-if working examples to allow delegates to immerse themselves in the topic and the reality of planning a complex business.

Exercises are used throughout to allow depth of learning.

Learning from experienced peers helps the student grasp the topic quicker. EngPro always has a high regard for the facilitator understanding ‘my world’.

Accreditation
EAL recognition and credited certificate indicating professional competence in supervision.

CPD Credits
This course counts 35 hours CPD, for Engineering Council UKSPEC competences C, D, and E

Certification
Professional Level 3 qualification – certificates will be provided.

Examination
This course has a multiple-choice objective question paper (60 questions).

Work-based assessment
All delegates will complete a short work-based assessment to complete certification.

Supporting materials
Life-long access to our extensive delegate resource centre; all materials for the training delivery; all in-class exercises; further reading advice.

Additional costs
The price we will quote is inclusive of reasonable UK travel and subsistence. Any associated registration fees, exam setting, exam moderation and certification are additional costs where applicable.

Feedback from
previous delegates

COURSE DELIVERED TO

COURSE FEEDBACK

“Engaging and good interaction with the delegates.”

Production Manager, Ilford Depot

“Howard is a great presenter, and it is good to learn from him and the experience he has.”

Depot Manager, Greater Anglia

“Recommend course is rolled out to all engineering staff so that they understand.”

Senior Production Manager, Hitachi

“Really needed more time, the tutors had so much knowledge we could use to help us.”

Planning Manager, Arriva Trains Wales

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    Other Team Leader –
    Level 3 courses

    COURSE TITLE COURSE CODE
    Fundamentals of Maintenance Leadership CS01
    Understanding your Industry (Rail & Aviation) CS02
    Improving Maintenance Performance CS03
    Investigation Skills for Practitioners CS04
    Practical Application of Fleet Planning CS05
    Production Planning Essentials CS06
    Planning the Heavy Maintenance Check CS07
    The Modern Production Supervisor CS08
    BROCHURE

    Assured development & support for your maintenance professionals

    Our pathway provides managers in engineering a structured method to ease into management and then accelerate their capabilities to deliver more for their organisations; and grow personal potential. We take managers from first promoted novices, through to more advanced techniques - in our simple 'pick n mix' training suite.