Production Manager – Level 5 course
Governance for
Effective Investigations
GS06
Presented by experienced investigator managers
This course has been developed by managers for managers of investigations. It uses techniques of governance developed by the Air Accident Investigation Branch adapted for use in commercial environments.
One-day insight to the ensuring the oversight of investigations is performed effectively, enabling the investigation team to produce strong lasting recommendations.
KEY TOPICS
The regulations and frameworks relating to investigating types of incident and accidents
Understanding risk – a management perspective
Human performance and the impact on error
Mitigation and control
Governing the disciplinary investigation
Culpability
Investigation case study
“This course, together with others provided by Howard and his team are proving invaluable for our business. I particularly like the engagement level and use of real examples that our teams can relate directly with.”
Iain Burnett, Head of Engineering Support Services
Course
delivery
This course is best delivered onsite, although we can deliver it online. The investigative manager is afforded the opportunity to discuss a range of related topics with our highly experienced facilitators.
Using in-class exercises, combined with practical application throughout the day – culminating in the evaluation of investigation recommendations. A highly interactive course that delegates thoroughly enjoy and take much from.
Course
specification
Duration
1 day
Location
Ideally onsite, but can be delivered online.
Delivery style
Experienced investigator, presenting, sharing key experience and knowledge.
Target audience
Any manager who has to govern investigations.
Typical cohort size
9 to 12 delegates
Core topics
The investigation flowchart, types of investigation and choosing the right level of investigation
Immediate containment, and repetitional loss
Introduction to media management, including social media
Legal reporting obligations in rail or aviation (as applicable)
The role of the Police in investigations
Working with other investigative bodies, hierarchy and access, etc
Your onsite responsibilities and duties
Developing the right culture to encourage event reporting
Investigator attributes, who make good investigators
Initial response to incidents and the collection of perishable evidence
Understanding risk and the link to recommendations and investigation depth
The outline investigative process, with particular emphasis on governing and challenging the investigation team
Facts to findings to conclusions to recommendations
Onward reporting to the ORR (and similar)
Effective recommendations
The disciplinary investigation
The HSE investigation and the role the HSE play, including RIDDOR reporting
Case studies
EngPro have several standard case studies developed over time covering technical, HSE, and people-performance type investigations.
For this course we typically use two medical case studies – one a failure of the care structure, the other a report and culture example.
If your group size is reasonably large, we would recommend that we discuss EngPro building a tailored company-specific case study that is naturally more relatable to your staff. Due to the time required to develop the case study we only offer this for higher numbers of courses.
Accreditation
This course counts 7 hours CPD, for Engineering Council UKSPEC competences B, C and D.
Certification
If requested e-Certificates for attendance can be provided.
Examination
This course does not have an examination.
Supporting materials
Life-long access to our extensive delegate resource centre, all materials for the training delivery, all in-class exercises, further reading advice.
Additional costs
None – the price we will quote is inclusive of reasonable UK travel and subsistence, any associated registration fees, exam setting and moderation.
Feedback from
previous delegates
COURSE DELIVERED TO
COURSE FEEDBACK
“The course and presenter where very knowledgeable and detailed, how it was presented was also very good.”
Production Manager, Doncaster Depot
“From a personal perspective, I would prefer the course to be held in person but appreciate under the current circumstances this is difficult.”
Outstations Manager, Hitachi
“Good pace and allowed conversation to flow.”
Production Manager, Greater Anglia
Book GS06 course now
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Call us via +44 (0)7841 029 276
Email us at contact@engpro.co.uk
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